OBSI – Website

This Joomla website for the Ombudsman for Banking Services and Investments serves as their online profile and is a resource for the public to learn about the options they have if they find themselves in a dispute with their banking or investment service provider. Fundamentally, the OBSI deals in complaints every day.

The site aims to make the process easier and literally guides consumers in a step by step process to seek resolution beginning with the “start” button prominently located on the homepage. Beyond the logistics of the process, the bilingual site features a rich repository of case studies and participating firms.